Franchise FastLane is a turn-key sales and marketing company for emerging franchisors. Franchise FastLane recruits, educates and converts people interested in owning their own business into franchisees for multiple franchisors.
The Sales Support Specialist will uphold the highest standards of support for our team, clients, and business partners. This person will have exceptional organizational, communication, and technology skills while also being accountable and able to adapt to the multiple responsibilities that come along with working in a small company where everyone must be willing to expand beyond their normal day-to-day roles.
Duties and Responsibilities
- Data entry utilizing Franchise CRM system
- Register franchise leads.
- Communicate registration confirmation with Consultants.
- Initial validation of liquid capital and net worth of organic leads
- Brand territory checks using mapping software
- Scheduling/Rescheduling candidate Calls
- Management of Inactive Accounts
- Validation/Leadership weekly email & text reminders
- Lead Status Reporting
- Administrative responsibilities including but not limited to:
- Answer incoming calls / make outbound calls.
- Coordinate client, consultant, and employee appreciation
- Coordinate client and office events
- Vendor relations
- Mail management
- Calendar management
- Maintain office organization and cleanliness
- Willing to take on any additional administrative responsibilities as needed.
- First Impression of Franchise FastLane on phone calls and to office visitors
- Coordinate travel for team members
- Hotels, flights, etc. for discovery days and conferences
- Back up to other sales support, operations, human resources, and marketing roles as needed.
- Degree from a 2 or 4-year school or equivalent experience preferred.
- Proven work experience as a sales support agent
- Experience in franchising is preferred but not required
- General business knowledge a plus, in order to explain franchise opportunities.
- Position in Omaha, NE
- Monday thru Friday 8 am to 5 pm Physical Requirements
- Minimal physical requirements are required.
Franchise Fastlane Core Values
- Be Gritty. Be Hungry. Bring it.
- Drive Fast Results
- No Surprises
- Have Each Other’s Back
- Inspire Life Change