Let’s face it: For most people, the garage is the home’s true front door. So, at Hello Garage, the mission is to transform garages and create remarkable customer experiences.
Hello Garage elevates the garage from cluttered junk drawer to America’s true front door. The possibilities for residential garage transformation are endless, but the Hello Garage franchise currently focuses on concrete floor coatings, storage cabinets and accessories like slat wall and lighting. Backed by more than 45 years’ experience and the research and manufacturing power of Supportworks, the company also transforms the contractor-customer relationship. In fact, it hopes to raise the bar so high that homeowners will expect more from their electricians, plumbers and landscape contractors, too.
With over 150 territories awarded, Hello Garage continues to disrupt the $2 billion garage renovation space that’s growing by 5 percent a year, yet there’s no Terminix or Planet Fitness that’s leading the way. That’s why Hello Garage was created: to disrupt the industry by redefining it and become its undisputed leader.
Disrupting a $2 Billion Industry
Since partnering with FastLane, Hello Garage has quickly awarded 144 territories and has 47 franchisees in the system. Garage renovation is part of a $2.2 billion industry that is growing by 5 percent every year, yet there is no dominant player... yet. That's why Hello Garage was created. Just think about it: Outside a few of America's oldest, densest cities, who doesn't have a garage? Just take a leisurely drive through any neighborhood sometime. Every one of those garages represents a potential goldmine.
Hello Garage sets franchisees up for success by providing custom sales processes and software proven to increase average dollar per sale and closing percentage. Over 20 people from the corporate team dedicate time to supporting franchisees in marketing, training and support. Lastly, there’s the Hello Garage National Appointment Center, which averages a 71 percent lead-to-appointment conversion rate. The center is there to answer inbound calls, conduct outbound calls on all unconverted leads, conduct NPS calls and to mail premailer brochures to each booked appointment. The best part? This service does not cost franchisees more! It is included in the brand fund. This lets franchisees focus on running leads, selling jobs and making people’s garage dreams come true.
One franchisee even said, “I’ve been seriously looking/vetting franchising since November 2020. Recently, Hello Garage showed up on my list of seven franchises for me to research, and from the start it wasn’t at the top of my list. However, after engaging with FastLane and being on several Hello Garage Zoom calls, Hello Garage became my first choice. Over several weeks, I noticed the details of what The Hello Garage team was offering, their commitment to customer service and how they want to win in this space. I didn’t see this level of commitment from other franchisors! Simply put, it’s a complete package. I honestly had fears of a new franchisor, but after learning more about the Thrasher family, Supportworks and the years of knowledge and experience, I knew Hello Garage was the right choice for me and my family!"