Join Our Team

Franchise FastLane is the #1 Franchise Sales Organization (FSO) in the country recognized by Inc. 5000. We work with a limited number of franchisors to perfect their discovery process, bring them qualified franchisee leads and responsibly drive explosive growth and empower entrepreneurs to build successful businesses.

Job Summary:

Social Media Specialist The Social Media Specialist will play a key role in shaping and executing our social media strategy to enhance brand awareness, engagement, and lead generation across all platforms. The ideal candidate will be responsible for managing social channels, monitoring performance, and optimizing strategies to generate leads and improve results. You will collaborate closely with marketing, and franchise development teams to ensure social media efforts align with overall business objectives and KPIs. In addition, you will manage the social media calendar, monitor trends, and provide actionable insights to improve reach and engagement.

Key Responsibilities:

Social Media Strategy & Execution:

• Develop and implement social media strategies that align with overall marketing and franchise development goals.
• Manage and maintain the company’s presence across platforms (Facebook, Instagram, LinkedIn, Youtube, etc.), ensuring consistent branding and messaging.
• Coordinate with content creators to ensure timely posting and alignment with campaigns.

Content Creation & Community Engagement:

• Write engaging captions and social media copy that align with brand voice and campaign objectives.  Collaborate with internal teams to ensure content supports campaigns and initiatives.
• Monitor social channels daily, respond to comments/messages, and foster community engagement.
• Identify and leverage trending topics, hashtags, and platform features to maximize reach and engagement.

Trend Monitoring & Best Practices:

• Stay current on social media trends, algorithm changes, and emerging platforms.
• Recommend innovative approaches to enhance brand visibility and audience engagement.

Cross-Functional Collaboration:

• Collaboration with Marketing Teams: Work closely with the content, creative, events, and external agency teams to ensure social media campaigns are aligned with broader marketing initiatives, performance is tracked accurately, and insights are shared across channels.
• Feedback Loop: Act as a bridge between social media execution and analytics, ensuring that insights from engagement and campaign performance inform future strategies and continuously improve processes.

Qualifications:

• Education: Bachelor’s degree in Marketing, Communications, Digital Media, or a related field.
• 1–3 years of professional experience managing social media platforms for a brand or organization.
• Experience within the franchise industry is a plus.
• Experience in lead generation through social media is strongly preferred.
• Familiarity with paid social campaigns is a plus.
• Strong understanding of major social media platforms (Facebook, Instagram, LinkedIn, YouTube, etc.) and their role in driving engagement and leads.
• Awareness of social media trends and the ability to contribute creative ideas for content strategy.
• Basic knowledge of performance metrics (engagement, reach, conversions) and ability to track and report results without advanced analytics tools.
• Excellent content writing and verbal communication skills.
• Ability to work independently and as part of a team.
• HubSpot and Canva experience is a plus.
• Highly organized with strong attention to detail.
• Ability to adapt and manage multiple projects and meet deadlines in a fast-paced environment.

Franchise FastLane is the #1 Franchise Sales Organization (FSO) in the country recognized by Inc. 5000. We work with a limited number of franchisors to perfect their discovery process, bring them qualified franchisee leads and responsibly drive explosive growth and empower entrepreneurs to build successful businesses.

Job Summary:

Compliance Specialist Compliance Specialist will assist in compliance related processes part of the franchise discovery and closing processes. Assisting the Compliance Manager, attention to detail will be of the upmost importance to ensure the proper compliance procedures are being followed. This individual will uphold the highest standards of support and customer service for our team and business partners. Exceptional attention to detail, organization and technology skills are essential, while also being accountable and able to adapt to the multiple responsibilities that come with working in a growing, ever-evolving company

Key Responsibilities:

• Send franchise disclosure documents to franchise candidates and ensure candidates are properly disclosed and following necessary timelines.
• Maintain proper documentation of state registrations on behalf of our franchisor partners.
• Communicate with internal stakeholders regarding state registration updates or changes
• Maintain proper documentation of state registration information within various network portals.
• Diligently document all compliance related updates in various CRM systems
• File management of compliance related documents.
• Prepare and distribute cooling documents and franchise agreements as part of the franchise discovery closing process.
• Audit of compliance requirements for each franchise buying group.
• Maintain sold territory documentation in mapping software and online databases.
• Assist sales team with territory mapping related tasks as part of the discovery process including final territory review.
• Meet or exceed required timelines in relation to compliance tasks.
• Review of processes to recommend opportunities to improve and exceed goals.

Qualifications:

• Degree from a 2 or 4-year school or equivalent experience preferred.
• Proven work in an administrative or compliance focused role.
• Experience in franchising is preferred, to best understand franchise compliance regulations.
• General business knowledge a plus, to explain franchise opportunities.
• Software skills including but not limited to Microsoft 365 Suite, CRM software, Real Estate software, e-signature software, project management software, and conferencing software.
• High level of attention to detail.
• Excellent organizational and multi-tasking skills.
• A team player with a dedicated and driven personality.
• Exceptional communication skills both written and verbal.
• Understanding of business performance metrics.
• Ability to work under strict deadlines
• Ability to work in a fast-paced environment

Franchise FastLane is the #1 Franchise Sales Organization (FSO) in the country recognized by Inc. 5000.We work with a limited number of franchisors to perfect their discovery process, bring them qualified franchisee leads and responsibly drive explosive growth and empower entrepreneurs to build successful businesses.

Job Summary

The Sr. Human Resources Specialist is the key member of the HR function, managing a broad spectrum of human resources activities. This role ensures effective recruitment and onboarding, benefits administration, employee relations, HR system maintenance, culture initiatives, workforce planning, and support for leadership on retention and talent strategies. The ideal candidate is looking to grow their career. This role will need to take on more responsibility and help grow the HR department to meet the needs of the company.

Key Responsibilities:

Talent Acquisition

The best way to maintain and bolster a healthy culture is by attracting great people. Being the first person to contact candidates, you set the tone for their experience.

• Ensure a positive experience with exceptional communication while a candidate navigates the application process; all while performing the following:
  • Screening resumes; identifying and forwarding qualified candidates.
  • Schedule and coordinate candidate interviews with hiring managers.
  • Work with Legal department to draft state-specific agreements or required documents.

Total Rewards

Assist with the strategy and execution of our total rewards program.

• Work with brokers and leadership to manage benefits renewal.
• Continually review benefits to evaluate the benefits provided and what should be adapted and/or improved upon.
• Serve as primary contact for employee benefits questions.
• Manage open enrollment activities, communication, and system updates.
• Manage and maintain employee paid leave records.
• Assist leaders on incentive and reward systems.

Onboarding

• Manage pre-hire requirements including background screenings and documentation. 
• Coordinate first-day orientation and logistics.
• Facilitate 90-day check-ins.
• Ensure onboarding tasks are completed accurately and timely.

Offboarding

How we treat employess who leave is as important as how we treat them on the way in.

• Conduct Exit Interviews and summarize insights for leadership
• Work offboarding logistics including equipment collection and system access removal.
• Strive to begin the process of a positive alumni experience.

Employee Relations

You will be an HR partner to the business, advising and assisting leaders to help get their teams to bet he most productive versions of themselves.

• Work with management to address employee issues and maintain documentation.
• Provide guidance to employees and managers on HR policies and procedures.

Culture & Recognition

Culture eats strategy for breakfast. Your role will be to help our leaders maintain a great culture at Franchise FastLane.

• Manage employee recognition programs and milestones
• Assist with planning employee events and culture initiatives.
• Look for ways to make for a more positive employee experience, in all areas of the lifecycle of an employee.

Workforce Planning & Talent Management

This role will be pivotal to assist leaders in planning and managing their current and future workforce.

• Collaborate with leadership to identify staffing needs and development opportunities. 
• Coordinate performance management processes, ensure employees receive timely and useful feedback on a regular basis. 

HR Systems & Office Management

You will own and maximize the value of the systems and facilities that our employees and leadership use. 

• Maintain the Human Capital Management system (HCM) and ensure data integrity.
• Support general office management tasks as needed.

Qualifications

Required Qualifications

• Bachelor's degree in Human Resources or a related field is required.
• Minimum 3 years of progressive HR experience across multiple areas.
• Knowledge of employment laws and HR compliance.
• Ability to manage multiple priorities and maintain confidentiality.
• Excellent attention to detail and problem-solving skills.
• Strong communication and interpersonal abilities.
• Effective organizational and time management skills.
• Ability to work independently and collaboratively.
• High level of integrity and discretion with confidential information.
• Ability to meet strict deadlines.
• Comfortable working in a fast-paced environment
• A team player with strong sense of dedication and drive.

Preferred Qualifications

• HR certification such as PHR or SHRM-CP.
• Experience administering benefits and open enrollment.
• Experience with Namely or other HCM/HRIS systems.
• Experience with employee engagement or retention strategies.